Guide
How TradeTixs Works
Swapping a ticket takes three steps, and your seat is protected the whole way.
How It Works
Three steps to your next event
- 01
Find your event
Browse hot events or search by artist, team, or city.
- 02
Get matched
Our engine surfaces perfect swaps in seconds.
- 03
Trade securely
Escrow holds both tickets until the swap is confirmed.
Protection
Trust & Safety
Money is held in escrow until both sides confirm, and every account is verified before it can trade.
Escrow-backed
Tickets are held safely until both sides confirm.
Verified fans
ID + phone verified. Reputation on every profile.
Encrypted transfers
Every ticket transfer is end-to-end encrypted.
Human support
Real humans on-call for every disputed trade.
Guarantee
The TradeTixs Guarantee
Every purchase and every swap on TradeTixs is covered. If something goes wrong with the tickets, you get your money back.
TradeTixs Guarantee
- Valid Tickets, Or Your Money BackIf the tickets don't arrive, don't transfer, or don't get you in, you're refunded in full.
- Delivered Before The EventSellers have a delivery deadline. Miss it and the order is cancelled and refunded automatically.
- Money Held Until You ConfirmYour payment sits in escrow. The seller is only paid after you confirm the tickets landed.
All-In Pricing
The price on a listing is the price you pay. There are no booking fees, delivery fees or surprises at checkout. Sellers pay a 7% service fee out of their payout, which is shown to them before they list.