Support
Contact Us
Real people read every message. Include the event name and order or trade reference so we can look it up right away.
Support
General help, orders and trades: support@tradetixs.com
Disputes and safety: trust@tradetixs.com
Press and partnerships: hello@tradetixs.com
Response times
Most messages get a reply within one business day. Anything tied to an event happening in the next 48 hours is prioritised.
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Open a trade from your trades and message the other fan directly — that is the fastest path for transfer questions.